BMC Remedy with Smart IT delivers a modern service management experience enabling a more knowledgeable and collaborative workforce organized around IT roles, not modules. Smart IT's persona-based experience empowers everyone, giving all users easy access and streamlined service delivery, regardless of position. Smart IT boosts meaning customer engagements, especially at the point of service where field technicians can make the most impact. Drive strategic business transformation with an amazing user experience.
What's new in BMC Remedy with Smart IT 1.1.00
Added support for knowledge article authoring and change request creation, updates and approvals.
BMC Remedy with Smart IT | 11 Reviewers | | Rating: 3.8
